🔒 Privacy Policy

CNFANS BAR (referred to as “we,” “our,” or “us”) is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website, https://cnfans.bar, and our reverse purchasing agent services.

1. Information We Collect

We collect information that can identify you (“Personal Information”) to provide our reverse purchasing services effectively. The types of information we collect include:

A. Information You Provide Directly:

  • Account Registration Data: Name, email address, password, and contact telephone number.

  • Order and Transaction Data: Details about the products you wish to purchase (product links, specifications, size, color), shipping address (including recipient’s name, street address, city, state, postal code, and country), and payment details.

  • Communication Data: Information you provide when contacting us for support, inquiries, or feedback.

B. Automatically Collected Information:

  • Usage Data: Information about how you access and use the website, such as your IP address, browser type, operating system, access times, pages viewed, and the path you take through our website.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You have the option to accept or refuse these cookies.

2. How We Use Your Information

We use the collected information for various purposes, primarily to fulfill our service obligations to you:

  • To Provide Services: To process your reverse purchase orders, manage your account, source and purchase products on your behalf from Chinese e-commerce platforms (Taobao, Tmall, etc.), and consolidate and ship items to your designated address.

  • To Communicate: To send you updates regarding your order status, service announcements, promotional offers, and to respond to your inquiries.

  • For Security: To maintain the security and integrity of our website, prevent fraud, and detect and resolve technical issues.

  • For Improvement: To monitor and analyze trends, usage, and activities in connection with our Service to improve the website functionality, service offerings, and user experience.

  • For Legal Compliance: To comply with legal obligations, enforce our terms and conditions, and resolve disputes.

3. Sharing Your Information

We may share your Personal Information with third parties only in the following limited circumstances:

  • With Suppliers and E-commerce Platforms: We share necessary order details (e.g., product specifications, quantities, and sometimes your name/nickname for order identification) with the Chinese e-commerce platforms (Taobao, Tmall, JD.com) and sellers to successfully complete the purchase on your behalf.

  • With Logistics and Shipping Partners: We share your shipping address, contact information, and package details with third-party logistics companies and carriers to facilitate the delivery of your consolidated order.

  • With Service Providers: We may employ third-party companies and individuals to facilitate our Service (e.g., payment processors, data analysis providers). These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  • Legal Requirements: We may disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your Personal Information may be transferred.

4. Data Security

The security of your data is important to us. We implement a variety of security measures, including physical, electronic, and procedural safeguards, to protect your Personal Information from unauthorized access, use, disclosure, alteration, or destruction. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

5. International Data Transfer

As we operate out of China, your Personal Information may be stored and processed in China and other locations where our service providers maintain facilities. By using our Service, you consent to the transfer of information to China and any other country in which we or our service providers operate. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your Personal Information:

  • Access: The right to request copies of your Personal Information.

  • Rectification: The right to request that we correct any information you believe is inaccurate or incomplete.

  • Erasure: The right to request that we erase your Personal Information, under certain conditions.

  • Withdraw Consent: Where we rely on your consent to process your Personal Information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below.

7. Children’s Privacy

Our Service is not directed to individuals under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, our data practices, or your rights, please contact us: